Patient Support Manager

Patient Support Manager - Digital Experience & Product Lead

Are you passionate about creating digital experiences that are effortless, intuitive, and engaging? Do you believe accessing healthcare support should be as smooth and user‑friendly as the best digital experiences people rely on every day?  If you're a product designer, UX/UI specialist, or digital innovator who thrives on solving real user problems, we invite you to lead the digital transformation of our patient support experience at Novo Nordisk Canada.

The position

As a Patient Support Manager - Digital Experience & Product Lead at Novo Nordisk, you will: 

• Design and own the patient journey: Lead the end-to-end design of digital patient support experiences – from online enrolment to self-service tools and beyond. Map every touchpoint, remove friction, and make every interaction simple, accessible, and empowering.
• Champion user-centered design: Build patient-first digital expe...