Payment Operations Specialist

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are currently seeking a Payment Operations Specialist to join our Payment Operations team in Toronto , Vancouver , or Calgary .

What your team does:

Launched in late 2021, Clio Payments is already one of the fastest-growing legal payments solutions in the world, processing billions of dollars of client payments each year. The Payment Operations team, led by the Director of Payment Operations, is responsible for the rapid scaling of our Clio Payments product throughout North America and Clio’s broader international footprint. The team is responsible for the entire customer journey—from client intake and onboarding to day-to-day account management, dispute resolution, fraud, and credit monitoring.

Payment Operations is a critical function focused on d...