Job Description
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Our client, a leading banking institution, is seeking a skilled Payment Processor to join their team on a fixed-term contract basis. As a Payment Processor, you will play a crucial role in ensuring efficient processing of customer payments while delivering exceptional service that surpasses customer expectations.
Responsibilities:
Process customer payments in accordance with prescribed procedures and rules established by our client. Prioritise and organise allocated work on a daily basis in coordination with your team. Gain a comprehensive understanding of procedures and adhere to defined parameters to consistently produce high-quality output. Proactively resolve customer queries, escalating to team leaders, managers, or other relevant groups as required. Maintain accurate logs of interactions, when necessary. Collaborate wit...
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