Job Description

About us: We're a leading provider of payment solutions, dedicated to delivering exceptional service and support.

Job Summary

We're seeking an experienced Dispute Analyst Senior to join our team. As a key member of our operations department, you'll play a vital role in resolving disputes and ensuring seamless transactions for our clients.

  • Investigate credit/debit card disputes and build strong cases to recover funds for merchants (Visa/MasterCard/Amex etc.).
  • Analyze data from internal and third-party systems to ensure accurate course of action is being pursued.
  • Provide timely and effective responses to disputes during the lifecycle of dispute resolution.
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