Payment Services Manager

The City of Delta currently has a great opportunity to join our experienced Finance team as the Payment Services Manager. Reporting to the Manager, Revenue Services, the Payment Services Manager is responsible for the billing and collection of property taxes, utilities and other charges. The incumbent has managerial responsibility for the day-to-day operations of the Taxation Office consisting of 8-12 regular full time and auxiliary staff, including exercising significant responsibility for the management of labour relations in a unionized environment. This position requires a versatile and experienced professional with strong leadership, people-management, and labour relations expertise, combined with a progressive related financial accounting background.

Key Responsibilities:

• Ensuring smooth and efficient day to day operations of the Taxation Office activities, including overseeing all aspects of customer service.
• Implementation and improvement...