Job Description

Payment Support Advisor

£25,262.07 pro-rata (FTE £33,300)

27.5 hours (Monday - Friday 9am – 2.30pm)

Permanent, part time

Hybrid with a weekly presence in our Milton Keynes, Rushden, Peterborough or Boston offices.

Are you passionate about helping people and making a difference to communities? As a Payment Support Advisor at Amplius, you’ll work with customers to manage rent, sort out payments, and find solutions that work for them. You’ll provide friendly, practical support while helping people stay on track financially and keeping our communities strong and secure.

Snapshot of your role

* Manage rent and other customer accounts, monitoring arrears and taking timely action to minimise debt

* Act as the main point of contact for the Payment Support Service, handling incoming enquiries and proactively engaging with customers

* Negotiate affordable and sustainable repayment arrangements, balancing customer needs with the...

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