Job Description
Responsibilities
- Lead and supervise the invoice processing and payment team to achieve operational targets/KPI.
- Define and execute payment risk strategy, policies, and controls across all entities.
- Scale and optimize risk operations, embedding SLAs, QA, and case management workflows.
- Lead, mentor, and develop a high-performing team; provide senior management with risk reporting and insights.
- Collaborate with Data Analyst to enhance fraud models, detection thresholds, and real-time monitoring systems.
- Partner with Product, Finance, Fraud Ops and Compliance team to reduce risk while improving approval rates and customer experience.
- Partner with Compliance and Legal to ensure adherence to local and international regulations.
- Perform any ad hoc duties assigned by superior.
Qualifications
- Bachelor’s degree in Business Administration, Finance, Accounting or related field.
- A...
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