Job Description

  • Work with local and regional underwriting, operations and any other supporting teams to implement process improvement in the end-to-end process, policy lifecycle, and systems across single or multiple lines of business.
  • Scope appropriate system enhancements including the adoption of new information technologies (eg robotics and automation) that can improve the daily life of underwriters and operations, and enable the teams for work more effectively and efficiently
  • Support business users on change requests and system usage issues when required to ensure overall efficiency, functionality and user friendliness of process and system enhancement.
  • Support P&C team in reviewing and implementing business process improvements and new business initiatives via re-engineering and refinement of existing processes
  • Plan, develop and execute on project plans, schedules and deliverables as per agreed scope, timeline and budgets
  • Provide or assist in carrying o...

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