PC Support Intern

Description

PROGRAM OVERVIEW

The Massachusetts State Lottery Commission (“MSLC”) Summer Internship Program provides emerging leaders with the opportunity to build a foundational understanding of career pathways in public service through experiential learning opportunities.

Interns will participate in weekly professional development workshops, mentoring opportunities, and conclude the program with a final presentation to showcase the insights they’ve developed over the summer.

JOB SUMMARY

The PC Support Intern will assist the Lottery’s IT Support/PC Software Specialist team in providing day-to-day technical support for Massachusetts State Lottery staff across multiple office locations. This role offers hands-on experience supporting end users, deploying devices, software installation, and working with enterprise tools such as ServiceNow and Microsoft Intune.

ESSENTIAL FUNCTIONS

Under supervision, the intern ...