PC Support Tech (Deskside Support)

Nemours is seeking a PC Support Tech (Full-Time), to join our Nemours Children's Health team in Pensacola, Florida.
The PC Technician's role is to provide daily on-premises operational support and maintenance of Nemours devices. This includes end user devices, peripherals and other related desktop technologies that may be used daily and require hands on support. This position is required to install, repair, upgrade, replace and maintain hardware/software peripheral equipment. Support responsibilities also include patient facing entertainment systems, technology configuration and deployment along with providing support for locally installed software.
This position will primarily receive customer incident and request tickets assigned by the Service desk. Providing daily in person support, adhering to agreed SLAs, and keeping the customer informed of actions taken to address their problem is foundational to the success of the PC Technician. The PC technician must pro...