PC Support Technician

Description

Our customer is looking for a Break/Fix Technician who will work in a manufacturing/factory environment to troubleshoot hardware (laptops, PCs, peripherals) and software (Windows/Office) for end users. Successful candidates will be expected to follow established documented processes, perform software and hardware break/fix including disconnecting computing equipment and networking equipment during factory changes. Candidate will help customers via phone, in person and remotely. Occasional travel to different local sites (mileage is reimbursed; reliable means of transportation is required). Position potentially requires a lot of walking in Factory and Flight-line areas. This position is part of a team supporting our customer 24x7 with multiple shifts, responding to tasks associated to SLA/SLO (Service Level) agreements.

Responsibilities:

o Primary Responsibility - Perform onsite troubleshooting, repairs and upgrades for client hardware and ...