Job Description
Description We are looking for a skilled PC Technician to join our team in Rocky Hill, Connecticut. This contract-to-permanent position offers an excellent opportunity to utilize your technical expertise and customer service skills in a dynamic environment. The ideal candidate will demonstrate strong communication abilities, attention to detail, and a proactive approach to problem-solving.
Responsibilities:
• Diagnose and resolve technical issues related to PC hardware and software configurations.
• Provide effective troubleshooting support for Office applications, including Word, Excel, PowerPoint, Outlook, Visio, and SharePoint.
• Manage help desk email and IT ticket tracking systems to ensure timely resolution of user requests.
• Collaborate with team members and hospital staff to address computing infrastructure challenges efficiently.
• Utilize knowledge of network topology and protocols to support basic network operations.
• Ensure accurate documentatio...
Responsibilities:
• Diagnose and resolve technical issues related to PC hardware and software configurations.
• Provide effective troubleshooting support for Office applications, including Word, Excel, PowerPoint, Outlook, Visio, and SharePoint.
• Manage help desk email and IT ticket tracking systems to ensure timely resolution of user requests.
• Collaborate with team members and hospital staff to address computing infrastructure challenges efficiently.
• Utilize knowledge of network topology and protocols to support basic network operations.
• Ensure accurate documentatio...
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