Job Description
**Job Summary**
Join our dynamic team as a Multi Channel Helpdesk professional where you will play a crucial role in providing exceptional customer support across various channels. With a focus on the ISV and Hi-Tech domains you will leverage your English speaking skills to enhance customer satisfaction and contribute to our companys success. This role offers a work-from-office model with day shifts ensuring a balanced work-life experience.
**Responsibilities**
+ Provide exceptional customer support across multiple channels ensuring prompt and accurate responses to inquiries.
+ Utilize your English speaking skills to effectively communicate with customers enhancing their overall experience.
+ Collaborate with team members to resolve complex issues ensuring customer satisfaction and retention.
+ Maintain detailed records of customer interactions ensuring data accuracy and availability for future referenc...
Join our dynamic team as a Multi Channel Helpdesk professional where you will play a crucial role in providing exceptional customer support across various channels. With a focus on the ISV and Hi-Tech domains you will leverage your English speaking skills to enhance customer satisfaction and contribute to our companys success. This role offers a work-from-office model with day shifts ensuring a balanced work-life experience.
**Responsibilities**
+ Provide exceptional customer support across multiple channels ensuring prompt and accurate responses to inquiries.
+ Utilize your English speaking skills to effectively communicate with customers enhancing their overall experience.
+ Collaborate with team members to resolve complex issues ensuring customer satisfaction and retention.
+ Maintain detailed records of customer interactions ensuring data accuracy and availability for future referenc...
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