PE/SPE - AR caller || Noida

Job Summary: An AR Caller (Accounts Receivable Caller) is responsible for following up with insurance companies to ensure timely reimbursement for medical claims. They work within the healthcare revenue cycle management (RCM) process to resolve claim denials, underpayments, and other issues. Key Responsibilities: Follow-up on Claims: Contact insurance companies via phone or email to check claim status. Resolve Denied or Underpaid Claims: Investigate reasons for claim denials and take corrective action to secure payment. Escalate Unresolved Cases: Work with senior team members or supervisors for claim appeals and escalations. Verify Patient Insurance Details: Ensure accurate insurance information for proper billing. Document Interactions: Record call details, claim updates, and resolution actions in the system. Collaborate with Billing Teams: Work closely with medical billers and coders to correct errors. Meet Productivity Targets: Achieve daily and monthly targets for calls and claim r...