Job Description
Job Title: Pega Senior Developer – Tier 3 Application Support Location: 100% Remote Duration: Long-Term / Ongoing (No End Date) Employment Type: Contract Role Overview We are seeking an experienced Pega Senior Developer to provide Tier 3 application support for mission-critical Pega applications. This role requires deep hands-on expertise in Pega PRPC, strong troubleshooting skills, and the ability to work closely with business, development, and infrastructure teams to ensure platform stability, performance, and continuous improvement. Key Responsibilities Provide Tier 3 production support for Pega applications, including incident resolution, root cause analysis, and defect remediation Troubleshoot complex issues related to Pega rules, integrations, decisioning, and performance Analyze production defects and implement permanent fixes following SDLC and change management processes Support application deployments, hotfixes, and patches in collaboration with DevOps and release teams Monit...
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