Pega PRPC Developer - CTI & Call Center Solutions

Role Descriptions: Responsible for development and maintenance of Pega application interfacesUpdate and Maintain documents that includes guardrails and best practices by implementing necessary policies and also train others in the critical success factors of the policyAssist with troubleshooting and debugging of Pega applications to clearly identify root cause of production level architecture issues and make practical suggestions with proof-based technical reasoningConfigure Web applications with AvayaGenesys Telecom solution using PegaCall CTI (Computer Telephony Integration) software to implement Screenpop Functionality for Anthem Call CentersConcentrate on providing innovative solutions to more complex business needsActively take a leading role and participate on project teams in various project roles| including| but not limited to| Developer| Technical Lead and Project Manager| based upon level of experienceEffectively communicate with team members| customers| partners and manageme...