Job Description

Job Title: Pensions Administrator- 9 months fixed term contract

Location: Birmingham

Salary: £28,000 - £32,000pa

About the Role:

As a Pensions Administrator, you'll be part of a small team responsible for managing the Staff Group Defined Contribution plan for employees and annuity policies for external customers. Your main goal is to deliver exceptional service by handling enquiries efficiently and accurately, ensuring customer satisfaction.

Key Responsibilities:

  • Maintain accurate databases and systems.
  • Handle member enquiries and resolve complex issues.
  • Calculate member benefits and ensure accuracy.
  • Collaborate with system providers to verify calculations.
  • Check colleagues' calculations for accuracy.
  • Develop and maintain administration procedures.
  • Provide excellent customer service.
  • Stay updated on pensions administration and legislation...

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