People Experience Advisor

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Overview

You are a specialist in a process, workstream or area in Mondelz International Digital Services, working to support impeccable service operations. This role is part of the People Experience Team and focuses on end-to-end people service delivery to optimize the employee experience across the moments that matter.

How You Will Contribute

• You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met.
• Co-own the development of standard operating procedures and drive standardization and simplification of processes.
• Provide input for training materials and ensure that pro...