People Operations Associate

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The People Operations team plays a crucial role in delivering the HR experience at Stripe, providing direct support to our global workforce. As a People Operations Associate, you will be an integral part of this team, collaborating closely with our People & Places teams and Partners. Your responsibilities will include processing transactions, addressing inquiries, conducting audits, and continuously enhancing the services we provide to Stripes worldwide.

We're looking for an enthusiastic People Operations Assistant at the A1 level joining our team in Bangalore. In this role, you will help support the HR team by handling important tasks that keep our processes running smoothly.

What you’ll do

Responsibilities

Process HR transactions accurately and on time.

Respond swiftly and accurately to inquiries, ensuring excellent service delivery.

Ensure the accuracy and integrity of our People data by auditing and entering information throughout the employee lifecycle, while also assisting our HRIS team in managing job profiles, job families, and compensation codes.

Facilitate changes in Workday related to hiring, management transitions, cost center updates, and team or location shifts.

Maintain a high degree of accuracy in all data processing tasks to ensure consistency and reliability.

Provide support by responding to employment verification requests and other data inquiries with promptness and accuracy. 

Track and manage candidate documentation, and oversee background check processes.

Follow standard operating procedures (SOP’s) while processing changes and escalate issues to the specialists when faced with complex problems.

Proactively identify opportunities for process improvements and contribute to the development of automation initiatives.

Take initiative to implement enhancements that support the scalability of the People Operations team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

Work Experience - 0 to 2 years

Demonstrated experience in HR, ideally within a People Operations or HRIS role.

Comprehensive understanding of HR processes and systems, with familiarity with platforms like Workday being a plus.

Exceptional attention to detail complemented by outstanding organizational skills.

Proficient in managing confidential information with discretion and professionalism.

Enjoy solving problems and collaborating across teams to address issues and enhance processes.

Excellent English communication skills, both written and verbal.

Detail-oriented, analytical, and adaptable, with a commitment to continuous improvement.

Strong capabilities in operational execution and organization.

Exercised discretion and sound judgment in handling confidential and sensitive data.

Preferred qualifications

Experience working in a fast paced, growing environment, preferably in a technology company or large scale organization.

Experience utilizing company policies and practices to determine appropriate recommendations. 

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in our Bucharest, Romania site have an 80% in-office expectation, and those in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.