Job Description

Primary Skills: ServiceNow (Expert), AI Integration (Advanced), Process Optimization (Expert), Data Analytics (Advanced), Change Management (Expert)
Contract Type: Contract
Duration: 6+ Months (Extendable)

Location: Bangalore



Job Summary:

We are seeking a highly skilled Senior People Operations Specialist to lead continuous improvement and optimize processes within our Shared Services team. This role demands a proficient command over ServiceNow, including HRSD, to design self-service portals, integrate AI chatbots, and automate workflow. The successful candidate will champion initiatives enhancing service delivery, fostering automation, and empowering data-driven decision-making across the organization.



Key Responsibilities:
  • Design and configure ServiceNow HRSD for workflow optimization and automation in the Shared Services team.
  • Lead the development and integration of AI-powered self-service portals a...
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