Job Description

Essential Functions: Administer and maintain our human resource information systems (HRIS) Act as a primary contact for daily technical and operational user support.


Manage service and support requests relating to our In-house HCM tool, Ticketing System (Manage Engine) Effectively resolve incidents or issues through rapid problem solving, solution remediation, effective communication with user groups, and facilitate solution migration.


Build effective partnerships with various HR Support and Functional Teams, and other departments.


Adapt and quickly learn new tools and feature rollouts by Workday and other technology platforms for delivering efficient solutions.


Researches and resolves concerns with minimum supervision based on experience and judgment.


Will work closely with the team to provide insights and modifications on several business processes and/or movements in our In-house HCM tool.


Maintain functional knowledge o...

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