Performance Manager

Overview

DME Service Solutions is a HIPAA-compliant BPO company dedicated to improving efficiency and customer satisfaction for healthcare brands. We provide customizable outsourcing services designed to accelerate growth and deliver outstanding results. With 24/7 operations and multi-language support, we ensure clients and their customers receive seamless assistance. Our focus is on building strategic partnerships to empower healthcare organizations. Learn more about our solutions at dmeserve.com.

Role Description

This is a full-time hybrid role for a Performance Manager located in Taguig, with the flexibility for some remote work. The Performance Manager will oversee performance management initiatives, analyze team performance metrics, develop and conduct training programs, and ensure budget adherence. Additionally, the role involves reporting performance insights to stakeholders to drive continuous improvement and alignment with organizational goals...