Performance & Optimisation Specialist

The Performance & Optimisation Specialist coordinates the optimization team and acts as the single point of contact for customers, ensuring seamless execution of managed services projects. This role involves analyzing network performance, optimizing traffic, capacity, and neighbors, and providing technical solutions to improve KPIs and user experience. Additionally, the lead develops multi-layer optimization strategies, implements special/mass event plans, validates and enhances NPO tools, and collaborates with cross-functional teams to ensure SLA compliance and regulatory requirements. The role also includes participation in strategic initiatives, PoCs, and capability development, keeping the network aligned with the latest technologies and best practices.

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