Performance Planning Associate

About noon

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a (add title) who can help us move even faster.

Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.

noon’s mission: Every door, every day.

What you'll do:

• Assist in generating weekly and monthly rider deployment plans by store/cluster.
• Track rider attendance, login adherence, and availability to identify coverage gaps.
• Coordinate with Vendor Ops and Ground Ops to align planned vs. actual deployments.
• Log changes, shortages, and contingencies in structured trackers.
• Support demand forecasting inputs (order volume patterns, seasonality, peak periods).
• Maintain basic databases used for shifts, ramp-ups, and fleet distribution planning.
• Assist in analyzing utilization metrics (orders/rider, idle time, buffer rates).
• Track performance KPIs such as:
• pickup & delivery time consistency
• SLA adherence
• rider productivity
• store throughput
• compliance metrics (attendance, break adherence, etc.)
• Assist in root-cause investigations for performance deviations or SLA failures.
• Prepare daily/weekly performance summaries for internal stakeholders.
• Maintain structured performance dashboards and trackers with accurate, up-to-date data.
• Prepare slides/tables for business reviews and operational syncs.
• Document planning assumptions, changes, and performance notes clearly.
• Work with Vendor Supply for actual rider deployment vs plan.
• Coordinate with Ground Ops on attendance gaps, coverage issues, and contingencies.

What you'll need:

• 1-2 years of experience in a Logistics Planning or a similar quantitative role
• Bachelor degree in a quantitative subject
• Good analytical skills with proficiency in Excel/GSheets
• Good communication and coordination skills
• Strong analytical and statistical analysis skills to extract insights and recommendations
• Ability to roll up your sleeves and get your hands dirty
• Capable of working in highly ambiguous situations comfortably
• Understanding Logistics metrics and stakeholder management
• Ability to accommodate flexibility in the work schedule

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone;
  readiness to adapt, pivot, and learn is essential.