Permit Analyst

Position Summary: The successful candidate shall have around 2 years of clerical experience with responsibilities including customer service roles. Work hours: Monday to Friday, 8:30 am - 5:30 pm Location: Orlando, FL Salary: $16 per hour Note: Interested candidates must be willing to complete an Excel assessment as part of the selection process. Responsibilities: Assists with the issuance of permits, inspections, and plan submittal processes. Communicates and interacts effectively assisting customers in person and by telephone with policy and procedure associated with obtaining and completing building permits and/or fire system permits. Reviews applications for completeness and compliance with departmental requirements. Resolves customers problems and refers complex problems to supervisor as needed. Sorts and inputs inspection schedules and results. Accepts plans and checks required seals, signatures, soil reports, documented calculations, cost estimates, and/or fire protection system permits. Stamps and routes plans. Implements zoning regulations in the review of all types of development permits such as commercial, residential, and signage. Provides excellent customer service both personally and by telephone. Resolves complex zoning problems that require detailed analysis of site and architectural documents Minimum Qualifications: Graduation from high school or equivalent and 2 years of technical/clerical experience including customer service; or an equivalent combination of education, training, or experience. Must have demonstrated the ability to communicate effectively both verbally and in writing with the general public while discussing, explaining, and interpreting departmental policies. Demonstrated computer literacy with a working knowledge of Microsoft applications.

5+ years