Job Description

Personal Concierge/ Lobby Ambassador(

Job Number:

HOT0CAPM)

Work Locations

:Waldorf Astoria - West Bay DohaWest BayDoha

A Personal Concierge/ Lobby Ambassador assists in daily Front Office operations and works with customers and Guests to serve their needs and provide an excellent customer service experience.


What will I be doing?

 

A Personal Concierge/ Lobby Ambassador serves as a key point of contact for guests and VIP visitors, ensuring a warm welcome, smooth stay experience, and prompt support for all guest needs. This role focuses on delivering exceptional hospitality, managing guest inquiries, and maintaining an organized, professional lobby environment.
  • Welcome and direct all guests entering the lobby, ensuring a warm and professional first impression.
  • Serve as the primary point of contact for VIP Guests, briefing relevant hotel departments on their preferences and requirements.
  • Collect reg...

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