Job Description
If you are a RIBO Licensed , Personal Lines Customer Service Representative , our growing team wants you!!!!
Responsibilities
- Respond to client inquiries quickly and efficiently, maintaining fast turnaround times for required actions.
- Review and analyze renewal accounts, place coverage to meet client needs, re‑market when required, and quote renewals in line with carrier binding authority to support client retention.
- Identify upselling and cross‑selling opportunities, generating quality leads.
- Process policy changes.
- Maintain professional relationships with Insurers and Underwriters.
- Assist and support Producers as required.
- Process call backs, submissions, and mail in a timely manner.
- Demonstrate flexibility in performing various assigned tasks.
- Promote company features and benefits as part of ongoing portfolio reviews.
- Promote client loyalty through at...
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