Personal Lines Client Service Supervisor

Overview

The Preferred Personal Lines Client Service Supervisor is accountable for leading a Client Service team that delivers high quality and efficient service to both the internal and external clients within a Branch in the Florida zone. This role reports directly into the Client Service Director with a strong dotted-line reporting relationship to the Branch Manager to ensure Service goals and objectives support the Branch strategy. The Client Service Supervisor will have people management responsibility over one or more Client Service Managers and a team of Client Service Associates. The Client Service Supervisor has a direct impact on business outcomes such as client retention, client satisfaction, enhancing AJG’s value to our clients and prospects, achieving operating/margin targets and creating a culture of performance and continuous improvement. How you'll make an impact Client Service Supervisor’s Primary Areas of Focus: Delivers high quality client servic...