Personal Lines Insurance Advisor

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Personal Lines Insurance Advisor to join our growing team in Markham, ON .

How You Will Contribute:

• Manage phone queue metrics with your team to ensure optimal availability for members
• Manage pipeline and quote metrics using CRM software
• New business leads to being contacted within service level standards
• Follow-up phone calls on warm web leads
• Provide exceptional customer experience on the phone and through email
• Prepare quotes for new business using ARS or company portals
• Provide insurance consultation by recommending appropriate insurance coverage
• Partner with Client Service Advisors when troubleshooting files
• Keeping current...