Job Description

McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 23 designer outlets in 8 countries.


What you’ll be doing…


  • Creating tailored, luxury shopping experiences by offering expert style advice and personalised recommendations.
  • Building strong relationships with brands and in-centre teams to stay ahead of collections, exclusives, promotions and events.
  • Acting as a dedicated point of contact for VIP guests, ensuring seamless, high-touch service at every stage of their visit.
  • Strengthening guest loyalty through ongoing communication, from new arrivals and trend insights to private events and curated invitations.
  • Enriching guest profiles with preferences and insights to continuously refine and personalise future experiences.
  • Promoting McArthurGlen services such as Personal Shopping, Guest Lounge...

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