Job Description
McArthurGlen Group, Europe’s leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 23 designer outlets in 8 countries.
What you’ll be doing…
- Creating tailored, luxury shopping experiences by offering expert style advice and personalised recommendations.
- Building strong relationships with brands and in-centre teams to stay ahead of collections, exclusives, promotions and events.
- Acting as a dedicated point of contact for VIP guests, ensuring seamless, high-touch service at every stage of their visit.
- Strengthening guest loyalty through ongoing communication, from new arrivals and trend insights to private events and curated invitations.
- Enriching guest profiles with preferences and insights to continuously refine and personalise future experiences.
- Promoting McArthurGlen services such as Personal Shopping, Guest Lounge...
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