Personalized Student Journey Advocate

Job Description

Lawton School seeks a Client Experience & Admissions Lead to oversee the student and family journey from initial inquiry to long-term loyalty. The ideal candidate will ensure every prospective and current client experiences our institution as professional, warm, efficient, and deeply human.

This role is pivotal in driving admissions with speed and structure: every lead followed up, every student supported, and every detail tracked. You'll welcome students and families (in person, phone, email), manage the full admissions cycle (inquiries placements enrollments renewals conversions), coordinate schedules operational requests payment workflows maintain clean accurate records collaborate closely with teachers support community content moments spot opportunities for improvement process efficiency follow-ups processes digitize manual tasks optimize business operations yield more time value addition staff client experience emotional...