Job Description

Job Summary:

The AR Caller (Accounts Receivable Caller) plays a critical role in the healthcare revenue cycle management (RCM) process by ensuring timely reimbursement for medical claims. This position involves proactive follow-up with insurance companies to resolve claim denials, underpayments, and other billing discrepancies. The ideal candidate will be detail-oriented, highly organized, and capable of managing multiple tasks in a fast-paced environment. By maintaining accurate records and collaborating with billing and coding teams, the AR Caller contributes directly to improving cash flow and operational efficiency within the organization.

Key Responsibilities:

  • Follow up on claims via phone or email to verify status and ensure timely processing.
  • Investigate and resolve claim denials and underpayments by identifying root causes and initiating corrective actions.
  • Escalate unresolved clai...

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