Pharmacist

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Join our team. We are the Pharmacy Consulting team at TELUS Health and are looking for someone like you to work with us to grow the TELUS Health business, shape new exciting services and drive process improvement across various clinical services programs.

Description

Temporary position (12 months)

Impact

You’ll be joining the Pharmacy Consulting team to support the growth of the prior authorization program. In this role, the successful candidate will be responsible for supporting the administration of the Prior Authorization program as well as support management of clinical programs and providing pharmacy and clinical expertise to group insurance clients and internal teams. This candidate will work closely with our prior authorization and pharmacist teams, as well as clients, internal teams, and stakeholders in the operations of the prior authorization program, as well as client support.

Responsibilities

• Leverage clinical expertise in the assessment of prior authorization requests and support clients and internal teams
• Support the team with the operations of the prior authorization program by leveraging experience in drug navigation and pharmacy benefit management expertise
• Take initiative in troubleshooting, effectively identify problems and apply appropriate solutions
• Consistently deliver high‑quality work, meeting internal quality expectations and receiving high satisfaction rates
• Build good customer relationships, managing expectations, communication, risk management, and interfacing effectively with working teams and director‑level management
• Proactively adapt to meet the changing needs of our customers
• Quickly learn and share information with others
• Promote enthusiasm and create a positively charged working environment, motivating teammates with a “can‑do” approach to problems
• Learn from feedback and constantly improve quality to ensure high standards are met
• Consider others’ points of view by asking questions, listening, and ensuring understanding through strong verbal and written communication

Qualifications

• Love meeting new people and making connections and introductions
• Leverage clinical expertise in a variety of therapeutic areas and understand drug navigation to support prior authorization operations
• Have strong business acumen, strategic and critical thinking capabilities and understand how to apply clinical expertise to support operations and clients
• Adaptable, resilient, and comfortable dealing with ambiguity and last‑minute changes
• Strong time‑management and organizational skills to work independently in a fast‑paced, rapidly growing environment while collaborating effectively with a team
• Highly motivated, creative, and self‑sufficient with the ability to work successfully under pressure
• Solid understanding of pharmacy and pharmaceutical landscapes and program offerings within the pharmacy benefit management industry
• Bachelor degree in Pharmacy or Pharm.D. required
• Licensed Pharmacist in relevant jurisdiction
• Bilingual, preferred
• 3+ years of experience in a Pharmacy Benefit Management Industry or related field
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Advanced Microsoft Office skills (Excel, PowerPoint, Outlook) with Excel proficiency an asset
• Advanced knowledge of English is required; interact in English with external and internal parties and work with IT tools whose interface is only accessible in English

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