Job Description

The Role

  • Partner with leadership to lead change by managing strategic initiatives to meet business needs
  • Assist project managers in prioritizing work across multiple projects by ensuring they understand deadlines, level of effort required, and client priorities
  • Embrace quality and excellence best practice models and effectively implement quality standards within the team
  • Ensure team is meeting client deliverables in a cost-effective manner, including all contractual service level agreements; actively work with team as needed to address any quality concerns quickly and proactively
  • Collaborate with onshore stakeholders in developing business and/or operational plans and delivering planned performance which creates opportunities to reduce operational bottlenecks, on-time client delivery and process excellence
  • Lead process enhancement/continuous improvement projects by leading gap analysis, developing to-be processes, identifying are...

    • Apply for this Position

    Ready to join WTW? Click the button below to submit your application.

    Submit Application