Pharmacy Clerk

Job Purpose

Reporting to the Pharmacy Manager and working collaboratively with pharmacists, technicians and assistants, the primary focus of the Pharmacy Clerk is to maintain prescription pick up and drop off areas in order to provide prompt and accurate processing of the customer / patient’s order. Provide clerical support to other pharmacy staff to ensure timely and courteous customer / patient service.

Principal Responsibilities

Customer Service

• Maintain a neat and organized customer service and pharmacy checkout area
• Accurately scan or enter product data
• Accurately account for cash, coupon and credit receipts, lottery and Be Well
• Asks for customer’s Be Well card during each transaction
• Answers enquiries regarding location of product, rain checks, refunds, promotions and Be Well
• Answers phone calls to provide information to the customers and direct to the appropriate staff member if applicable