Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiatedexperience. 

To partner with us in this mission, we are looking for a talented Assistant Manager – Product Management to join our Product & Propositions team in Mumbai.

We are looking for exceptional talent with a passion for transforming the health insurance experience in India. If you have a deep and thorough understanding of the current state of the industry and a clear vision of what a transformed future could be like, for the scope detailed in this job description, we are eager to speak with you!

As a Product Manager, your typical week will include the following... 

  • Create, launch,and refine health insurance propositions that serve customer needs, improve saleability,and manage risk for the organisation.

  • Own the full product lifecycle of Health Insurance products including Retail Indemnity, Fixed benefit (Retail under Group and Standalone Retail) and Group (Employer-Employee) products.

  • Conduct detailed distributor, customer and market research and competitive analysis to identify new product opportunities and refine existing offerings.

  • Develop compelling, differentiated product propositions for target customer/ seller segments that deliver revenue and loss-ratio goals.

  • Define and document detailed product requirements (constructs) , including features, functionalities, pricing, and distribution channels.

  • Develop policy wordings and product filing documents , customer & sales collaterals that address all regulatory requirements while communicating the proposition with impact.Manage timely resolution of all regulatory queries in collaboration with relevant functions, as required.

  • Lead development and execution of go-to-market plans , including marketing campaigns, sales training, and channel partner enablement.

  • Collaborate with cross-functional teams spanning actuarial, distribution, health management, marketing, underwriting, claims, customer servicing, and technology to implement and launch products .

  • Define and document system requirements for products , ensuring seamless integration with internal and external systems and user journeys. 

  • Ensure compliance with all relevant regulations and company policies.

  • Analyse product performance data to generate data-led insights and identifyareas for improvement.

  • Identify and implement product enhancements and innovations to maintain a competitive advantage; Conduct regular product reviews and manage necessary adjustments to feature basket, pricing, and distribution strategy.

  • Conduct internal and external product validations, including feasibility studies, cost-benefit analyses, and customer feedback sessions. 

  • Develop and implement effective channel and segment strategies to maximize product reach and penetration within the bank channel.

  • You could be the right candidate if you have

  • Degree in Business, Finance, Insurance, Statistics or Cleared Actuarial Papers or related field or a related field. A Master of Business Administration from a reputed institute is desirable.

  • 7+ years of experience in product management, preferably in the health insurance industry with at least 3 years of experience in a stand-alone health insurer

  • Minimum of 5 years of experience in handling Retail and Retail Under Group products within the General /Health insurance industry with hands-on experience in Quotation Management

  • Excellent knowledge of Product configuration in core systems and front-end sales platforms

  • Strong understanding of the health insurance market, including industry trends, regulations, and competitive landscape.

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