Job Description
Job Description: Requirement/Must Have: High school diploma or equivalent. Strong customer service skills with a patient-first mindset. Willingness to learn and perform phlebotomy duties. bility to maintain confidentiality and accuracy of patient information. Keyboard and data entry skills. Experience: 1-2 years of client-facing customer service experience (retail, home health aide, or similar). Prior phlebotomy experience is not required. Responsibilities: Greet patients upon arrival and assist with check-in using self-service kiosks or handheld tablets. nswer patient questions with care, compassion, and professionalism. Maintain a clean, safe, and organized waiting area. ssist phlebotomy staff during breaks or downtime. Learn and perform phlebotomy procedures once trained, following established practices and procedures. Maintain accurate records and documentation. Perform daily activities accurately and on time under supervisor direction. Promote a positive image of the organization ...
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