Job Description

Job Description:

  • The Patient Services Representative I (PSR I) represents the face of the company to patients who visit as part of their routine healthcare or for important health decisions.

  • The entry-level PSR I supports patient care by greeting patients upon arrival, addressing questions or concerns with care and compassion, and maintaining the integrity of the waiting area.

  • This role also assists with breaks when other phlebotomists are unavailable and provides training in phlebotomy skills to support career growth within the organization.

  • The PSR I has direct patient contact and creates an atmosphere of trust and confidence by clearly explaining what to expect during scheduled procedures in a safe and accurate manner.

  • This role demonstrates excellence in customer care while maintaining confidentiality and accuracy of patient information.

  • Th...

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