Job Description


Job Description:

Requirement/Must Have:
  • High school diploma or equivalent.
  • High level of customer service experience and skills.
  • Willingness to learn phlebotomy skills.
  • Keyboard and data entry proficiency.
  • Ability to handle patients with care and compassion.
    • Experience:
  • Minimum of 1–2 years of client-facing customer service experience.
  • Prior phlebotomy experience is not required.
    • Responsibilities:
  • Greet patients upon arrival and assist with check-ins using kiosks or handheld devices.
  • Answer patient questions and address concerns with care and professionalism.
  • Maintain the integrity and cleanliness of the waiting area.
  • Assist with coverage during phlebotomist breaks when needed.
  • Explain procedures clearly to patients to establish trust and confidence.
  • Perform daily activities accurately and on time under supervi...

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