Phone Appointment Assistant

The Phone Appointment Assistant is responsible for managing incoming calls from prospective tenants, current tenants, and other stakeholders. The role requires excellent communication skills, a friendly demeanor, and the ability to provide accurate information about available rental properties, rental processes, and company policies. The Rentals Phone Operator plays a crucial role in creating a positive first impression and ensuring a smooth rental experience for customers.
**Key Responsibilities**:
- **Answer Incoming Calls**: Answer the phone when a potential renter calls us, and explain the apartment in an exciting way, providing information about rental properties, availability, rental terms, and other related inquiries.
- **Customer Service**: Assist prospective tenants with questions about rental properties, schedule property viewings, and provide follow-up information as needed.
- **Appointment Scheduling**: Coordinate and schedule appointments for property viewings ...