Job Description

Overview

Opportunity: Phone Operator

Answer and direct internal and external telephone calls in accordance with established guest service and sustainability standards.


Potential Career Path

Front Desk Supervisor –Front Office Manager – Assistant General Manager

Essential Job Functions

  • Promptly and professionally answer telephone calls and ascertain.
    the correct extension and direction of call.
  • Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested.
  • Receive wake-up call information, input accurately into the automated wake-up system and verbally confirm time with guest.
  • Page guests and patrons using the public address system.
  • Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response ...

    • Apply for this Position

    Ready to join HHM Hotels? Click the button below to submit your application.

    Submit Application