Job Description

JOB DESCRIPTION
ABOUT GAIN EXPERIENCE
We are GAIN Experience, the digital experience-focused team within GAIN. Our purpose remains unchanged: delivering strategic, user-centred experiences that drive engagement, conversion, and measurable business impact.
ABOUT THE ROLE
This Tech Lead role is the technical owner for our Mumbai-based WordPress and Drupal teams, focused primarily on ExperienceLite and our SLA and support retainers across 50+ client platforms.
You will be accountable for technical quality, stability, security, and delivery across BAU support, minor enhancements, and continuous improvement, while reporting into our Technical Directors and collaborating closely with UK-based delivery, account, and product stakeholders.
Reporting to: Technical Directors
KEY RESPONSIBILITIES
TECHNICAL LEADERSHIP
● Take overall responsibility for the technical delivery, quality, and governance of our Mumbai WordPress and Drupal support teams, aligned to standards set...

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