PI System Support Specialist

About the role

As a PI System Support Specialist, you will be part of a growing ISG team supporting clients across multiple industries. This role is ideal for someone with strong technical expertise in PI System architecture and tools, who enjoys solving real-time data challenges and guiding customers to maximize the value of their PI infrastructure. You’ll help implement a robust support model and contribute to continuous improvement initiatives.

In this role, you will:

• Analyze, propose, and implement solutions to client challenges in real-time data environments.
• Provide PI System guidelines and best practices to ensure optimal performance.
• Implement and manage managed services solutions across the customer portfolio.
• Optimize PI System performance and monitor system health.
• Support colleagues with day-to-day operations and troubleshoot escalated issues.
• Align with customers on in...