Pilot Process

We are hiring a highly skilled and experienced professional to join our team as an HR Manager in the BPO industry. The ideal candidate will have 0 to 5 years of experience.

Roles and Responsibilities

• Manage and oversee daily operations for smooth functioning.
• Develop and implement effective recruitment strategies to attract top talent.
• Build and maintain strong relationships with clients and stakeholders.
• Provide exceptional customer service and support to internal teams.
• Analyze market trends and competitor activity to stay ahead.
• Collaborate with cross-functional teams to achieve business objectives.

Job Requirements

• Strong knowledge of BPO processes, including inbound sales, customer service, and collections.
• Excellent communication and interpersonal skills are essential.
• Ability to work in a fast-paced environment and adapt to changing priorities.