Job Description
Job Description
The role:
We have an exciting opportunity for an enthusiastic individual with administrative/client services experience to join our team as the Client Services Coordinator.
Comprehensive onboarding and support will be provided.
Your responsibilities include:
- All functions of the client experience at Pepper Kids
- Handling any client concerns & complaints
- Daily email management, opening, forwarding, actioning, and filing as required
- Answering phone calls and scheduling appointments
- Managing bookings and cancellations
- Document management
- Managing client and staff queries and concerns in collaboration with the Clinic Manager
- Data input and maintenance for our practice management software
- Other ad hoc tasks as required
The hours:
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