Job Description

WORK SCHEDULE: 11:00 PM to 8:00 AM (Graveyard/Night Shift)

WORKDAYS: Monday to Friday

Duties and Responsibilities:

1. Appointment Scheduling & Coordination

  • Ensure all inbound and outbound loads and assign confirmed appointment times in the operating system.
  • Maintain accurate appointment details including dock assignments, carrier information, and special load requirements.
  • Communicate regularly with routers pertaining to carriers, vendors, and internal teams to confirm appointments, resolve conflicts, and manage reschedules or delays.
  • Monitor adherence to schedule daily and proactively identify late arrivals, early trucks, and potential service impacts.

2. Labor Planning & Resource Allocation

  • Review daily and forecasted workload volume, including receiving activity, order processing, and shipping demand.
  • Develop labor plans that all...

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