Planning- Customer Service Coordinator- (6 months contract)

Overview

Reporting to the Customer Service and Transportation Manager, the Customer Service Coordinator is responsible to coordinate and maintain all service-related needs and issues for customers. Liaise with Sales or other departments as pertaining to customer accounts.

Responsibilities

• Process and manage daily customer orders, forecasts, and order acknowledgements accurately and on time.
• Maintain and update customer profiles, item masters, item lists, labels, and packaging information.
• Complete and submit workflow and item master forms for new, revised, or obsolete items and packaging.
• Coordinate and track artwork and graphics projects, ensuring timely completion and accurate records.
• Analyze transition items and initiate inventory adjustments for obsolete finished goods and components.
• Act as the primary point of contact between customers and internal teams including Sales, Production, Graphics, Qualit...