Job Description
Division: TBC Corporate Services
Provide operational support to Midas Canada Franchisees
The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is responsible for hands-on support designed to improve and evolve all systems, resources and processes in order to achieve operational goals at Divisional and National levels. The FOS role must be able to effectively support new and existing stores and transitions, take ownership of operational components and program initiatives, enhance same store sales growth, and consistently deliver required training in the field.
Taking charge of franchisee engagement, ensuring swift and comprehensive resolutions that reflect an unwavering dedication to customer satisfaction and operational excellence.
• Supporting franchisees with ins...
Provide operational support to Midas Canada Franchisees
The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is responsible for hands-on support designed to improve and evolve all systems, resources and processes in order to achieve operational goals at Divisional and National levels. The FOS role must be able to effectively support new and existing stores and transitions, take ownership of operational components and program initiatives, enhance same store sales growth, and consistently deliver required training in the field.
Taking charge of franchisee engagement, ensuring swift and comprehensive resolutions that reflect an unwavering dedication to customer satisfaction and operational excellence.
• Supporting franchisees with ins...
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