Platform Director

Role Overview

We are seeking an experienced Platform Leader – Data Platform Support to lead and manage our enterprise-scale data platforms. This role requires a blend of deep technical expertise , incident/problem management skills , and the ability to collaborate across business, engineering, and sales teams . The Platform Leader will be accountable for ensuring high availability, optimized performance, and compliance of data platforms while also driving automation, innovation, and business acquisition support.

Key Responsibilities

Service Delivery & Operations

• Lead support and delivery of enterprise-scale data platforms across cloud and on-prem environments.
• Drive incident triage, root cause analysis, and permanent fixes in alignment with ITIL practices.
• Manage escalations, lead war rooms, and ensure clear stakeholder communication.
• Oversee knowled...