Platform Engineer II [T500-22093]

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Company Description:

McDonald’s is the world’s leading global foodservice retailer, serving more than 70 million customers each day in over 100 countries. Our “Accelerating the Arches” strategy focuses on delivering a more personalized, efficient, and innovative customer experience—fueled by data and technology. The Enterprise Data, Analytics, and AI (EDAA) team is central to this transformation, providing the platforms and capabilities to enable scalable, secure, and intelligent digital solutions.

As an API Management Platform Engineer II, you will contribute to the design, configuration, and operation of McDonald’s enterprise API platforms. This is a hands-on technical role focused on building, supporting, and optimizing API gateway and integration services under the guidance of senior engineers and architects.

You will work closely with application teams, platform engineers, and security partners to ensure APIs are reliable, secure, and scalable.

Key Responsibilities:

• Configure and support enterprise API gateways and related platform services.
• Implement API standards, versioning, and access controls in alignment with platform guidelines.
• Assist in automating API onboarding, CI/CD pipelines, and deployment processes.
• Monitor API performance, availability, and traffic patterns; troubleshoot integration issues.
• Support incident resolution related to API failures, latency, or configuration issues.
• Participate in design discussions, documentation, and platform improvements.
• Collaborate with cross-functional teams including application engineering, security, and operations.

Qualifications Required:

• Bachelor's degree in computer science, Engineering, or a related technical field.
• 4–7 years of overall professional experience with 3+ years in platform engineering, API development, backend engineering, or DevOps roles.
• Hands-on experience with REST APIs and API management platforms (e.g., Apigee, MuleSoft, AWS API Gateway, GCP API Gateway).
• Basic understanding of API security concepts such as OAuth, JWT, and rate limiting.
• Experience with CI/CD pipelines, scripting, and infrastructure or platform automation.
• Strong problem-solving skills and ability to work in a collaborative team environment

Preferred:

McDonald’s Values:

• Experience with monitoring tools (e.g., Prometheus, Grafana, Datadog).
• Awareness of data governance and platform security standards.
• Understanding of incident management workflows and IT service management principles.
• Interest in contributing to enterprise-scale digital infrastructure.

Our culture is rooted in our values:

Equal Opportunity Statement:

McDonald’s is an equal opportunity employer committed to inclusion and diversity. We make all employment decisions based on qualifications, merit, and business needs, and provide reasonable accommodations throughout the hiring and onboarding process.

• Serve: We put our customers and our people first.
• Inclusion: We open our doors to everyone.
• Integrity: We do the right thing.
• Community: We are good neighbors.
• Family: We get better together.